CanCham Member Manulife Promotes Three Senior Executives

Hong Kong – Manulife (International) Limited has announced the promotions of three senior executives. Mark Richmond has been promoted to Vice President, Agency Operations. Helen Ho has been promoted to Assistant Vice President, Agency Technology and Strategic Projects. Tony Sung becomes Assistant Vice President, Agency Training and Development. 

Mark Richmond is in charge of the operational functions relating to Manulife Hong Kong’s 5,000-plus agency force including recruitment, training and development, compensation, sales incentives and promotions, and technology development.

He joined Manulife’s Asia Regional Office in 2006 to run the regional training and development function. He then moved to Indonesia where he doubled the sales of bancassurance business within two years and helped the company to achieve a significant growth through the expansion of bank relationships.

Mr. Richmond’s more than 30 years in the insurance Industry include diverse management experience in both operations and sales. His strong analytical and strategic background well positions him for his current diverse role.  


In the newly created role as Assistant Vice President, Agency Technology and Strategic Projects, Helen Ho is responsible for the planning and execution of the company’s distribution based projects with an aim to provide state-of-the-art technology to different sales channels.

She joined Manulife as Director, Regional Controllers of Asia Division in 2007 and was transferred to Hong Kong Agency Operations in 2010 as Director of Strategic Projects.

Ms Ho holds a Bachelor of Business degree in Accounting from the University of Monash in Melbourne, Australia and received her Master of Accounting degree from Dongbei University of Finance and Economics in Dalian, China. She is a Fellow member of the Hong Kong Institute of Certified Public Accountants and a member of CPA Australia.



Tony Sung has been promoted to Assistant Vice President, Agency Training and Development. He is responsible for providing training and development services to both agents and agency managers.

He joined Manulife’s Asia Regional office in 2005 and was responsible for the development of training programs for senior agency managers across Asia. Prior to joining Manulife, Mr. Sung accrued solid experience in personal insurance and wealth management sales as well as agency sales management. He also built his own sales team in Canada.

He holds a Master of Business Administration degree from the University of South Australia in Adelaide. He is a Certified Financial Planner as conferred by the Certified Financial Planner Board of Standards, Inc.





About Manulife (International) Limited

Manulife (International) Limited is a member of the Manulife Financial group of companies.

Manulife Financial is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. In 2012, we celebrate 125 years of providing clients strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife Financial and its subsidiaries were C$512 billion (HK$3,976 billion) as at March 31, 2012. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States. Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK. Manulife Financial can be found on the Internet at


Media Contact: 
Jacqueline Kam / Irina Kwan 
Manulife (International) Limited 
Tel: (852) 2202 1284 / 2510 5760 
Fax: (852) 2234 6875 



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